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RELX Alpha - What does it mean when the indicator of Alaph device changes?

August 20, 2020

When you insert Alpha Pod, the indicating light will flash one time and you can feel the vibration.

During Charging: The indicating light will be brighter and darker alternately.

Unplugging the Charger: The indicating light will flash 3 times.

Charging Completed: The indicating light will stay on, and the Alpha will be ready for use again.

In Use: The indicating light will become brighter and brighter.

Power Prompt < 30%: The red light will be on.

Battery is nearly dead: The red indicating light will flash 10 times."

Also in About RELX Product

What do I do if my order is returned to the sender?

August 20, 2020

If an incorrect phone number or zip code was entered, then the package may be marked as "return to sender" and returned to our warehouse. Please double-check that your address is accurate for future orders.

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What's the best way to use a RELX pod?

August 20, 2020

RELX pods are built for puffing under normal drawing pressure. It may take a little extra suction on the first try to get the RELX pod working, but the following puffs should be gentle. Puffing too hard can force liquid up into the air path. It is best to avoid squeezing the mouthpiece between your teeth or lips - this pressure may also force liquid up into the air path and cause leakage. When inserting your RELX pod, place your fingers on the outer edges of the hard plastic mouthpiece to avoid squeezing the RELX pod as it clicks into place. If you're still having trouble, please contact the RELX global care team.

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Can I open or refill my RELX pod?

August 20, 2020

To ensure product safety and quality, RELX pods are not designed to be reused or refilled and should not be opened. Opening or otherwise tampering with the pod will render the warranty on the pod null and void.

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