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What's the best way to use a RELX pod?

August 20, 2020

RELX pods are built for puffing under normal drawing pressure. It may take a little extra suction on the first try to get the RELX pod working, but the following puffs should be gentle. Puffing too hard can force liquid up into the air path. It is best to avoid squeezing the mouthpiece between your teeth or lips - this pressure may also force liquid up into the air path and cause leakage. When inserting your RELX pod, place your fingers on the outer edges of the hard plastic mouthpiece to avoid squeezing the RELX pod as it clicks into place. If you're still having trouble, please contact the vapevale support team.



Also in About RELX Product

What do I do if my order is returned to the sender?

August 20, 2020

If an incorrect phone number or zip code was entered, then the package may be marked as "return to sender" and returned to our warehouse. Please double-check that your address is accurate for future orders.

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Can I open or refill my RELX pod?

August 20, 2020

To ensure product safety and quality, RELX pods are not designed to be reused or refilled and should not be opened. Opening or otherwise tampering with the pod will render the warranty on the pod null and void.

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How should I store my RELX pod? Do they expire?

August 20, 2020

While RELX Nano2 & RELX Pod Pro/RELX Pod for Infinity/Essential have an expiry date of 18 months from the date of manufacture, they are meant to be used soon after purchase.

We recommend that you finish using your pod within 15 days of opening it to maintain the best taste. After 18 months, you may notice a difference in the flavor or quality.

To help ensure the quality of the RELX pods, store them unopened at room temperature in a dry environment out of reach of children and pets until use.

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