Vaping started as a way for former traditional cigarette smokers to change to a healthier non-tobacco alternative.One of the best parts of vapes is the ability to choose your own nicotine strength. There is as high as 50mg (5% nicotine) to as low as 0mg (0% nicotine) . Yes! It includes zero nicotine as an option too! Plenty of vapers begin vaping with the goal of weaning off nicotine until they reach zero; using vapes to quit smoking and nicotine. Yet, some continue vaping without nicotine even after weaning off cigarettes. Some use both nicotine and non-nicotine juice. And finally, there are vapers that have never used nicotine at all.Let’s dive deep and to find out more mysteries about 0mg vape juice.
What Does 0mg Vape Juice Mean?
E-juice companies offer their flavors in 0mg, which is the nicotine free level. So people who don't want to vape nicotine can still try all the flavors that are available for vapers.
Is 0mg Vape juice addictive?
It’s a simple truth. If nicotine is the addictive substance, potential addictiveness leaves with it. Electronic cigarette and vapes became popularized by the countless einated coffee that has caffeine removed. Nicotine is an additive to vapes, so it was never there to begin with. It’s just an optional ingredient.
However, the FDA-mandated labeling requirements allow only two labels for e-juice, whether it’s got nicotine in it or not. These are the only two choices:
- This product contains nicotine. Nicotine is an addictive chemical.
- This product is made from tobacco.
Both demonstrably false statements for non-nicotine vape juice. And oddly misleading and confusing to the consumer. Setting aside isolated cases of mislabeling, which happens in every industry, the fact is non-nicotine e-juice is not made from tobacco and does not contain nicotine. Therefore, it’s not chemically addictive.
Does 0mg vape juice taste worse?
Nicotine can be felt when you vape it. Not only can you feel nicotine in your head and body, but you can also feel it when it hits your throat. It’s called “throat hit.” It’s a sensation like a thump to the throat or hit to the chest. While many vapers love that feeling and can’t vape without it, some don’t like it. Nicotine-free vape juice is smooth and barely felt when going down. The user can enjoy the flavor, warmth, and still blow out clouds, but without the nicotine sensation tickling and irritating the throat.
The 0mg vape juice with nicotine-free feature is absence of nicotine toxicity. Smooth tastes will make your throat feel good. Zero nicotine e-liquid means none. Nada! With 0 mg juice, you can keep on vaping and give your system a total break from nicotine.
The term vaping, however, describes the use of a smoke-free product that forms a vapor that is inhaled by a consumer. Instead of burning tobacco, RELX found several ways to produce a flavorfulha nicotine-containing vapor that a consumer can inhale, but that has significantly lower levels of harmful chemicals than cigarettes.
What Is Vaping？
The main difference between cigarettes and RELX is that there’s no tobacco in vape juice.
While this is clearly an advantage, tobacco is far from the only rogue component of cigarettes. See above for the thousands of chemicals that also come to the fore when combustion takes place.
According to the Royal College of Physicians, e-cigarettes are vastly safer than traditional ones. This is because there is no smoke, ash, or tar resulting from burning the tobacco inside cigarettes. Studies have shown the negative health effects of smoke and tar, ranging from oral degradation to circulation and lung-related conditions.
What Is Disposable Vape Pens
Vaporizers come in a variety of shapes and sizes. Vape pens are preferred by many users because they are designed to look like e-cigarettes. As a result, they are small, light, thin, and discreet. A vape pen typically consists of the mouthpiece, tank,atomizer and battery.
The main difference between these products and standard pens is the length of time a disposable pen lasts. They don’t have rechargeable batteries, so once your extract is gone, you can throw away the pen and purchase a new one. Unlike the common vape pens, disposable vape pens are one unit: The oil, atomizer, battery and other components are all contained within the pen. To trigger the heating element, simply inhale.
How Long Does a RELX nano 2 Disposable Vape Pen Last?
The RELX Nano 2 is a new variation to the Nano Disposable line up. Each device is pre-filled with salt nicotine e-liquid and features a disposable design (meaning that users do not have to refill their device and can trash it once the device has been used up). Each RELX Nano 2 Disposable Device is filled to accommodate approximately 300 puffs, and is meant to be disposed after its life cycle. The RELX Nano 2 accommodates up to 1.35ml of Salt Nicotine E-Liquid with the milligram level of either 30 or 50. With 280mAh, the Relx nano 2 will last for nearly 300 puffs.
Four flavors to pick:
The RELX Infinity pod system is the latest from what is turning out to be one of the fastest-growing vape brands of the moment. RELX Infinity is the first RELX device to feature a compatible charging case.
What to Expect from the RELX Infinity Pod System
Their recent Reddot Award for product design is a good start for an all brand new device.
The Infinity is named as such as it is designed to offer infinite taste, utility and convenience. It has a host of features for what looks on the outside to be a basic pod system.
The kit comes with 1.9ml pre-filled pods, a 380mAh battery, type C fast charging and what RELX call SuperSmooth technology. This is said to provide a smooth, velvety vape that will be similar to smoking.
It also comes with a charging case, so you can charge you vape on the go. While not included in the kit itself we will cover that below. Charge case for the Infinity pod mod
The Key RELX Infinity Features:
1.9ml Tank Capacity
Automatic (Draw activated)
Magnetic pod/battery connection
Leak-Resistant with Maze technology
Portable charge case – Available to purchase separately
Available in 3 colours – Red | Silver | Black
Design and Build Quality
The RELX Infinity fits into the lightweight pod category with an Aluminum Unibody construction.
RELX infinity has definitely been designed to be portable without feeling like you have a small rock in your pocket. It’s all rounded edges, smooth to touch and houses the USB-C port on the base as well as 2 inset charging connectors either side that allows the pod mod to click into the charging case.
We have the RELX branding on one side, a couple of small airflow holes on either edge of the body and a small round light on one side. This lights up as you vape and indicates your battery level.
White LED – Regular Use
Red Slow Flash – Low power
Red light flashes 10 times – No power
RELX Pro Pods
Now the kit doesn’t come with a pod included so you will have to add these to your order. Not ideal but the good news is the actual Infinity pod system is well priced. Leak-resistant RELX Infinity pods
Although I do always like to see at least one pod included to get you going. At least this way you can choose your flavour from the get-go and not be tied to tobacco or menthol if that’s not your thing.
What’s In The Box:
RELX Infinity Mod (Battery)
1 x USB-C Charging Cable
1 X User Manual
RELX Infinity kit contents
RELX infinity is coming on global, and soon to US. Subscribe on vapevale newsletter for getting the latest news!
RELX Infinity is the first RELX device to feature a compatible charging case. Now your vape can be stored, charged and ready whenever you need it.
RELX Infinity was awarded the world-renowned Red Dot Design Award in March 2020 for its distinct reinvention of the vaping design.
The Red Dot Design Award is an international design prize awarded by Red Dot GmbH & Co. KG. This prize has been awarded since 1955 and is given to products whose design is outstanding and innovative.
The statement from the jury for RELX Infinity: “Sophisticated technology, implemented in a slender language of form, contributes significantly to the practical value of this e-cigarette.”
Always and Everywhere Charging
RELX Infinity was built for the best possible vaping experience with its dual charging system. Battery life is important to ensure your vaping experience is smooth and reliable. You can fully charge Infinity in 45 minutes, so it is ready for you in essentially no time at all. When you need to charge, simply click it into the wireless case and you can have up to 3 extra days of battery life. No wires, just peace of mind.
We designed this vape with you in mind. The wireless charging case is slim and stylish, so it can fit in your pocket with ease. This case is not only a vape charger but also a carrying case. Since Infinity is being stored in the case, it also ensures your vape is kept clean when taken along on the road. And, don’t worry, if you ever leave the case behind, you can still quickly charge RELX Infinity with a USB-C charger.
RELX Infinity Product Information
Infinite Utility, Infinite Reliability, Infinite Taste
RELX Infinity was perfected through 59 design experiments and endured testing on over 12,000 pods to ensure leak-resistance and quality standards. RELX has submitted patent applications for over 53 innovations used in this device, including its leak-resistant design, RELX Pods Pro and the wireless charging case.
All aspects of RELX Infinity were designed to deliver an intuitive experience, a Super Smooth mouthfeel and leak-resistant reliability.
RELX Infinity is smooth from start to finish every time you vape. This is made possible by two key RELX technologies in the unibody vape: the Active-steam Pro and Air Boost design. Active-steam Pro achieves a consistent vapor volume and quality by actively balancing and controlling both atomizing power and temperature; while the aerodynamic Air Boost design creates negative pressure that pushes the vapor up from the atomizer.
RELX also engineered the next generation of ceramic pods, RELX Pods Pro, to resist leaking with 11 structural layers and help prevent internal leaks by trapping any condensation in the intelligent maze-like structure. Your vape pen will be ready every time you need it without a mess to clean up. Whenever and however you travel, Infinity is equipped to withstand the changes in pressure.
RELX Infinity also has a built-in SmartPace Alert system to enable you to vape moderately. If you take over 15 puffs within 15 minutes, the device will send a notice in the form of a slight vibration to notify you.
RELX Infinity Product Function
RELX Infinity Product Function
Switch to Smooth with RELX Infinity
Super Smooth is our performance standard and this applies to your vaping experience as well. With RELX Infinity, you can worry less about a leaking vape, running low on power or any unpleasant taste and focus more on the important things.
More About RELX
RELX’s products are not just simple vaping devices. They are cutting-edge accessories that represent the most advanced generation of vaping technology. RELX also offers vaping starter kits for people who want to transition away from smoking. Our vaping devices and products combine elegant and modern designs with innovative, next-generation technology to provide you with a reliable and stylish replacement for cigarette smoking.
Find a RELX Store Near You
You can purchase any of our products here on our website. With domestic shipping services in the US, we’re more than happy to deliver any products you purchase the right to your doorstep.
VapeVale is an authorized dealer of RELX and provides consumers with official RELX products. All products from VapeVale are directly sourced from the official manufacturers whilst we aim to ensure the best consumer experience for all of our products.
RELX infinity is coming on global, and soon to US. Subscribe on vapevale newsletter for getting the latest news!
Flavours have always been a topic of concern to Relxers. Since we released the Relx Pods Flavours Review Program, we are very happy that we have received a lot of customers' comments on the Relx pods flavours.
This Icy Slush is my favourite flavour. It has a strong throat feel and a high degree of reduction. Especially in summer, it's really comfortable to take a puff. The cold throat sensation, with the sweet taste of Icy Slushs, makes you comfortable just in a single puff.
And its reduction degree is extremely high when you take the first puff as if you are eating ice cream, you will return to the beauty of childhood at once. I like to drink a cold drink with the taste of Icy Slushs in summer, beautiful time, isn’t it? Every puff will cool you down. I think anyone who likes cool flavours can try it. (From Cheery)
This taste I really like, and it must be the top three. At the beginning of the entrance is a light oolong tea fragrance, followed by a cool throat sensation, with a strong tea fragrance and sweet peach flavour. Immediately afterwards, your mouth and throat are full of peach oolong strong impact. Its reduction degree is really very high, just like you drink iced peach oolong tea.
When you spit it out, it will always be that taste in your mouth and the clouds, sweet peach flavour with a hint of tea. I strongly recommend this taste, and you will never regret it after trying it. I think this taste is suitable for girls who love the fresh taste as much as I do. (From Heihei)
Mellow Yellow | Banana Smoothie
The taste of banana milk, this flavour tastes sweet, but also a bit like the taste of dried bananas. It has a strong flavour and almost no cooling, so in my opinion, it is not suitable for long-term use. This taste depends on personal preference, I think this taste is suitable for people who like bananas or like sweet. I don't like bananas very much, so I don't feel much.
Turbo Red | Energy Shot
The taste will get more and more fragrant, and the degree of reduction is very high. This Energy Shot tastes like a 100% Red Bull drink. It's very refreshing. It's the smell after talking, and people around you can easily smell it. This taste sales are very good, I personally recommend it. I think those who like Red Bull drinks should really like this taste. (From Quattro)
Tangy Purple | Grape
For the taste of Grapes, which just came out, personally think that it is actually perfect. When I opened the first puff, it was full of grapes, a bit like the grape juice we often drink, sweet with a hint of grape tart. The coolness is not very high, many female friends around like vaping this taste. It continues the coolness of Relx pods before. Compared with Peach Oolong, they make up for the lack of cooling and sweetness of Peach Oolong, and the fragrance is full. The aroma of the grape is reflected incisively. Surrounded by the mouth and teeth, the juicy grapes are softer, and the throat feel is lower. It is indeed a perfect taste. At present, it is the second place in my pods. I think this taste is suitable for those who are new to Relx pods flavours or women who like fruity fragrance. Trust me, this is a new taste totally worth trying. (From Leaf pika)
To create a more satisfying experience and help other new vapours to learn more about us, we hope you could share your thoughts on the flavours, products and your shopping experience, and we will continue to update this series. Thanks for sharing!
By the way, the mint cartridge included in the package is 5%. so it does pack a little bit of a punch. Not only nick wise but also the menthol, it's really cold, but it's still sweet, it's sort of spear minty. I absolutely love mint flavors and I have total bias not gonna lie. As for cloud production, let's sing......Ummm it's a decent based on whether you want bigger small clouds, you can decide whether that size is good for you. Yes, I love the mint flavour, I recommend this Relx pods flavour.
Blue Burst | BLUEBERRY
Blueberry flavour is 3%, they look like out of the box the same foil seal as before. It did add a bit of menthol in there too, which is interesting. The flavour I will describe it in two parts, you got the blueberry, and then you got the menthol. The blueberry itself is not exactly a sweet one, it's got a bit of a pastry or medicine type vibe to it. As for the menthol, there is no flavouring, there it's just slightly cold, yeah it's good, but I just wish I had a bit of sweetness to it.
PinkZest | GRAPEFRUITS
It really tastes and smells like tangerine. Like if you took a big whiff of orange skin you know, the flavor itself is spot-on, but there is little sweetness to it. Like it tastes exactly how it smells.
Tropical Fruite | MANGO
This is a really delicious mango, and just with the way it performs, and that really beautiful smooth restricted hit with the ample amounts of flavour, it's just really enjoyable. I've tried the mango and so nice! Really great. Better vapor production than a Juul or some of those other smaller pod systems. Relx vs Juul, which is better?
The next Relx pods flavour is Ludou ice. You won't find like these are some really unique flavours, right? This is ludou ice and this is one of those crazy. I was vaping this earlier, I still have it my throat, you know. It's like mint and grass, is what it tastes like freshly mowed grass, and in mint. My friend very likes it but I don't like this one so much because it gets stuck in my throat.
This is one of those I did not think I was gonna like, but then really really enjoyed it. I don't know if I can even explain this, it definitely is like tea, like iced tea, with a little bit of lemon. But there's also this like along with the tea, it's like an earthy tone. It's so hard to describe, but it's so good.
Wow, this is probably one of the most unique. This is the first time I've tried this and if you're a smoker and you're looking for something to quit with, this tobacco might be something to look at because it is very like cigarette tasting. I strangely enjoy that, that's very much, like a Marlboro.
Overall for somebody who wants to quit smoking or somebody who just doesn't want to fill their own pods and all that RELX vape definitely a great option. The evaluation of RELX pods tastes is for reference only, I hope you can find your favourite taste!
The RELX Classic is a popular prefilled beginner vape across the globe. In some parts of the world, the RELX name holds more weight than “Juul.”
The Classic is a simple device. It’s lightweight and compact with magnetized drop-in pods and an automatic MTL draw. It incorporates a standard TPD-compliant 2 mL pod capacity with a form factor that’s similar to the VFOLK Pro. Also like the VFolk Pro, the RELX Classic utilizes FEELM atomization which has a micro honeycomb wicking design. Interestingly, the RELX Classic has a staggering menu of flavors that are actually available. The prefilled pods come in either 3% or 5% nic salt. The pods come in three-packs and retail for $16.99.
Colors: Classic black, Red, Navy blue, Space gray, Rose gold, Turquoise blue, Sunset glow, Solar eclipse, Mystic aurora, Radiant nebula
- Dimensions: 4-1/4" x 13/16" x 7/16" (Including Cartridge)
- Classic Automatic Style
- Closed Pod/Cartridge System
- All-in-One Device
- Built-in Battery Capacity: 350mAh
- Maximum Wattage: 6W
- E-Liquid Capacity: 2.0ml
- Resistance: 1.0 - 1.2ohm
- Vape Pen-Style Design
- Non-Refillable Design Compact and Lightweight Design
- Double Sealed Leak Resistant Pod Design
- Honeycomb Ceramic Coil Technology
- Utilizes RELX Prefilled Nicotine Salt Based E-Liquid Flavor Pods (Sold Separately)
- Bottom Micro USB Charging Port
- 1 x RELX device
- 1 x prefilled RELXpod
- 1 x charge cord
Size, weight, and feel
The RELX Classic is a pod vape designed to be simple. It’s only got two parts, a battery device, and the pods. They attach together via a magnetic connection that, in our opinion, could be a bit stronger. The pods are held in firmly enough that the pods won’t fall out on their own, but if you drop the device there’s a good chance that they will. Of course, to put them together again only requires dropping the pod back in.
Including the pod in, the RELX Classic measures 4-1/4″ x 13/16″ x 7/16″. The Classic only weighs 25 g, which makes it light enough to hold in your mouth, hands-free. It’s not the lightest prefilled pod vape, but it’s not too many grams away from it. Holding the Classic will feel slightly familiar to smokers but especially familiar to those looking for a JUUL-alternative.
Getting started with the RELX Classic is about as easy as it gets. There’s an instructional manual if you need it, but there’s little to learn. Just drop the pod into the battery and take a draw when you’re ready. There’s literally nothing else to do after you insert the pod.
There are no buttons or LED readouts. The RELX classic is draw-activated, which means it makes vapor simply from the user taking a drag on the mouthpiece. There’s a teardrop-shaped LED in the middle of the battery lights up when you take a hit, indicating the device is active. Once you finish your drag, the device goes into sleep mode and only needs an inhale to turn back on. You’ll never have to remember to turn it off.
How does it hit?
The RELX Classic has a tight but easy draw. If you like the hit of a cigarette, this hits like a dream! It’s a legit MTL pull, but you don’t have to collapse your cheeks. The automatic switch engages with very little effort. We’ve been able to take long drags, all the way up to the cutoff, without ever getting a burnt or dry hit. And there’s been no gurgling, spitting or leaking whatsoever.
The standout feature of the performance is the FEELM ceramic wicking. You can take a long hit with confidence! I’ve looked up and seen the pod look totally empty, all while getting fairly saturated hits. You can basically vape the pods down to the last drop…although I don’t recommend you do that. It’s safest to stop just shy of a bone dry pod. Luckily you can see your juice level with the tip of the pod.
The throat hit is a solid thump, with no scratchy feelings. But if you’re not a heavy vaper or smoker, you might want to opt for the 3% nicotine instead of the 5%. For 3% nic salt, the RELX Classic hits fairly hard. We point this out because depending on the nic salt formulation, one brand’s 3% can feel light where another brand’s nic salt can feel more assertive. The nic salt in the RELX Classic is assertive.
Are the flavors any good?
The flavors we’ve tried of the RELX Classic are all well done. Our favorite is fragrant fruit, which tastes sweet and succulent blend of fruits with the intoxicating aroma of something almost floral. It’s an incredibly well-crafted and sophisticated flavor. But don’t worry, they’re not all that kind of different—and we think the flavor lineup is still being determined. How this works with flavor bans, we don’t know.
Important to note: The majority of flavors we tested have a cooling, mentholated sensation…but we’ve only tried ¼ of the menu! There are so many flavors, we can’t speak to them all. There are almost 20 total options available through their website. They have a few categories of flavors, including tobacco, drinks, fruits, etc. Here’s a list of their flavors:
Some of the tea flavors are really tasty, but maybe only if you’re a fan of teas like oolong (which I am). Some of those flavors explain why RELX is so popular in Asia. Recently they’ve added some Westernized flavors like tropical fruit, pink zest (grapefruit), fresh cucumber, and dark sparkle (cola) to name a few.
For more flavors introduction, you can refer to: https://trendy-hunting.com/blogs/product-information/relx-pod-system
We really like dark sparkle flavor. It tastes of dark cola with something slightly herbal. No, not medicinal. It’s really good! Maybe similar to how an original coca-cola may’ve tasted when there were actual ingredients besides sugar and color. The point is simply that the RELX Classic has some well-crafted flavors.
Battery life and charging
The RELX Classic uses a standard micro USB charge cord that plugs into a port on the bottom of the battery. The device only has 350 mAh, but the 10.0-1.2-ohm coil is perfectly tuned to the battery, making it efficient at getting the most life out of the battery.
When the battery needs a charge, you’ll notice what feels like a ghost hit. You’ll take a draw, but the hit will be very faint. After another couple hits, you might notice the little teardrop LED is flashing. That means it’s time to charge.
The total charge will take about 45 minutes, but you can vape the Classic while it charges. The charge is complete when the LED goes out.
Pros and cons:
Lightweight, Easy to use
Almost 20 flavors to choose from Solid flavor production
No leaking, spitting or gurgling
Nice MTL draw that’s tight with an easy pull
Can use while it charges
Magnetic pods could be held in stronger
The RELX Classic is a surprisingly satisfying pod vape. There’s just one little con and no real deal-breakers. Particularly with the wicking, awesome throat hit and various flavor profiles, the performance has not disappointed. This is a great prefilled pod vape to begin with, or to replace another. We often get comments from readers asking what device they should buy after quitting a JUUL. The RELX Classic is the perfect answer.
The RELX Pod System is the newest craze, one of the must have mouth to lung device in the market. Although packed into a compact size, the RELX Pod System does not falter. Each design of this device makes it look as slick as it looks from inside and out.
The RELX Starter Kit device features a draw activated system, no need for pesky button pressing. Designed on this narrow oval shaped device is a single battery light indicator, and the "RELX" emblem located below. Powering the RELX is a 350 mAh battery power and can be charged via USB cable in approximately 45 minutes. In addition, with this battery capacity, the RELX has around 150 to 200 puffs in one full charge.
Located above the RELX device is a deep recessed contact point for the pod. With this feature, the RELX pods can accommodate a full 2ml without extreme overhang. Each RELX pod securely attaches to the device through a magnetic connection and features seven delicious pre-filled salt nic flavors; Mint, Blueberry, Classic Tobacco, Mango, Fruit, Lemon Tea, and Ludou Ice (each flavor description can be viewed in the specifications tab and are sold separately.) Once connected to the device, a pressure-sensitive system takes control with a sensitivity of 0.001atm. This means the device activation time from the pull is much quicker than competitors. Internally, the RELX pod utilizes an innovative honeycomb style ceramic heating element. Each Honeycomb diameter is sized 0.01mm in size. As added protection, dual silicone rings are present to prevent juice leakage. Each pod has approximately 650 puffs.
- Draw Activated Firing
Pre-Filled RELX Pods
- The feeling of excitement when you're out before the crack of dawn; The chill in the air, a welcoming friend just like the icy mint vapor tantalizing your senses. Nothing is impossible, and everything is up for grabs. RELX, the day is already yours.
- The late afternoon light bounces off gentle blue swells as a rumba rhythm floats in from a distance. The salty air brings with it the aroma of classic tobacco, enveloping quiet moments by the seaside. RELX, the next best thing is right here.
Tropical Fruit | Mango
- The tropics are a state of mind, and it's only right that they inspire you to find your next adventure. Energized by the sun and the surf, get ready for a wild and forgettable sensory treat from this tarty and rich mango flavored pod. RELX and jump in, the water's perfect.
- Fruit tea
- The promise of delicious things to try, hidden nooks to explore, and a different type of beat to dance to when escaping from daily routines. Sure, life could be just one big vacation, but would it taste just as sweet if it lasted forever? RELX, we'll let you decide with this light and sweet mixture of fruits.
- Lemon Tea
- A Splash of zingy lemon mixed into sweet iced tea, the perfect complement to sunny brunches. Trolleys stacked with mouthwatering dishes roll by as late morning turns into late afternoon. Where did the time go? RELX, the best days aren't over, they've yet to arrive.
- Lucou Ice
- Warm summer evenings spent playing outside ending with a classic sweet treat, or tales of immersive trips in East Asia that involves a new gastronomic discovery. Ludou desserts win anyone over with a subtle, fresh taste made more potent in e-liquid form. RELX and make new memories or let old ones blanket you with sugary nostalgia.
- Available in 18 or 50 milligrams of Nicotine
- RELX Replacement Pod
- 2ml Capacity
- Ceramic Honeycomb Style Coil
- 0.01mm Diameter Size
- Approximately 650 Puffs
- Double Sealed Pods
- Duck Billed Drip Tip
- Plug and Play Connection
- Gold Plated Proprietary Connection
- Magnetic Connection
- Voltage Based Output
- 350 mAh Built In Battery
- LED Light Indicator
- USB Charge Port
- 45 Minute Charge Time
- Approximately 150 to 200 Puffs
- One RELX Pod System
- One USB Charging Cable
- One Mint Pre-filled Pod
- User Manual
Payment & Safety
We reserve the right to cancel your order and refund the original account if we detect one of the following vialations before the goods are shipped out or signed for:
Ordered products exceed the purchase limit with the same account.
A single account does not violate the purchase restriction, but an individual is determined (through payment account, delivery address, IP address, contact number, or other methods) to be linked to numerous accounts which cumulatively violate the purchase restriction.
RELX receives notification from the credit card issuer or PayPal that the transaction was somehow fraudulent.
RELX determines that the purchase was made through improper means or finds evidence that order was not made legally.
This situation is very rare, you can refresh the page and try to pay again. In any case, if your account is abnormally debited repeatedly, you can contact our customer service, we will verify the situation. The extra money paid will be returned to your original payment account.
Shipping & Receiving
We recommend checking in with neighbors, front desk, mailrooms, or anywhere it may have been delivered. Please also check that the shipping address that was entered for the order is accurate and complete.
Please note: You must report damaged or missing items to us within 72 hours of the date of delivery. Failure to do so may result in a denied claim by the shipping carrier and exclusion from our return/exchange policy.
Please note: Your order confirmation text is sent immediately after your purchase, which is different from your shipping confirmation text.
Your tracking information is also available in your account dashboard. You can see the status of your delivery and a detailed tracking history by clicking on "View Tracking History" in the courier section.
To get more information on your delivery, to select notification preferences for delivery updates, and to access the courier's contact information, you can enter the tracking number directly in the courier's website.
If the tracking information shows your delivery is being held by the courier, use their website, or contact the courier directly to locate where your delivery is.
Depending on the order address, the shipping methods vary. (Note: We may execute the age verification service when you receive the parcel. Please be aware that underage purchase and use are forbidden.)
Shipped from the North America: FedEx.
Shipped from China: DHL Express.
Depending on the your location and the availability of the products, your products will have different arrival time:
Located in the North America: 3-6 working days.
Other Regions: 3-7 working days.
For detailed global shipping times, please refer to the website: https://relxnow.com/pages/shipping-times.
In addition, we have provided a compensation policy for this shipping time. For details, please refer to the page: https://relxnow.com/pages/warranty.
Warranty & Maintenance
If you have this suspicion please refer to https://relxnow.com/pages/verify to verify the authenticity of your product.
The fight against unauthorized and counterfeit devices is a long-term commitment to upholding a high level of quality and service by RELX. RELX advises consumers to be cautious when purchasing devices from unauthorized resellers. While RELX would like to help victims of counterfeiting, we are not able to reimburse money used to purchase infringing or counterfeit goods, nor do we assist with the resolution of disputes. In the case where we have a good faith belief that warranty claims are the result of counterfeit devices, we may reject such warranty claims at our sole discretion.
RELX only accepts refund claims based on product quality issues, and the product should be purchased on the official RELX website and must be returned directly to RELX within fourteen (14) days of product receipt RELX will not be able to process refunds if the tamper-proof seal is broken.
RELX will not be able to provide refunds for devices or pods purchased through authorized RELX retailers. In such cases, refunds must be obtained from the authorized retailer from which you purchased the device and will be subject to the retailer’s policy on refunds.
You may be asked to pay additional delivery and customs clearance fee depending on your location. Contact our customer service for more details.
Official website: Global: http://www.relxnow.com, Canada: http://ca.relxnow.com, UK: http://relxnow.co.uk, Spain: http://relxnow.es, France: http://relxnow.fr, Russia: http://relxnow.ru, and Malaysia: http://relxnow.my
Please follow the steps below to obtain service under the limited warranty:
1. Review your limited warranty to confirm that your RELX device or pod is covered.
2. Retain your receipt or other proof of purchase for your records.
3. If there is no date of purchase available at the time you request a warranty claim, then the warranty start/end dates will be determined by the date of manufacture included in the product Serial Code .
4. Follow the warranty claim instructions to submit your claim to the RELX Global Care team or the authorized RELX Stores. You will be required to provide the Serial Code of your RELX device or pod as well as details of the issues experienced.
5. You must return your approved-for-warranty RELX device or pod to Authorized RELX Stores to obtain service on your warranty claim. Authorized RELX Stores will not be responsible for lost or damaged returns sent by you.
1. The RELX Global Care Team may request additional details about the device or pod, including pictures or videos, and may attempt to troubleshoot common issues before approving warranty service.
2. RELX will only honor this limited warranty for customers of minimum age as stipulated by local laws at the time of purchase.
3. RELX will service warranty claims only if the delivery of replacement products is permitted under local laws.
1. Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes;
2. Damage caused by the device or pod being exposed to or coming into contact with moisture (e.g., liquids, water, or rain, extreme humidity, unusual heavy perspiration or other moisture), or extreme thermal or environmental conditions (e.g., sand, food, dirt or similar substances);
3. Damage caused by operating the device or pod outside the guidelines of permitted or intended use as described by RELX in the device or pod documentation;
4. Damage caused by unauthorized modification to alter functionality or capability;
5. Damage (1) attributable to accessories or attachments not authorized or recommended by RELX or (2) attributable to accessories or attachments authorized or recommended by RELX but where usage of those accessories or attachments was outside of normal or recommended use;
6. Cosmetic damage occurring through wear and tear, including but not limited to scratches, dents, and broken plastic;
7. Any device or pod where the Serial Code has been tampered with, erased, obscured, or is found to not be genuine;
8. Degradation of batteries from normal use (please contact RELX Global Care Team for more information on battery degradation);
9. Damage caused by unauthorised opening, disassembling or tampering with your device or pod in any way; and
10. Devices or pods purchased from unauthorized retailers.
If possible, check your package for damage before you sign for it. If you see damage, refrain from signing for it and hand it back to the courier to return to us. Please contact the RELX Global Care Team if you notice the damage upon delivery. Report damaged products to us within 72 hours of the date of delivery. Failure to do so may result in the claim being denied by the delivery carrier and exclusion from our return/exchange policy.
If you want to replace the product, we recommend that you:
- Prepare clear pictures or videos which can fully prove the damage of the product.
- Send your specific problems, pictures or videos along with your order number to firstname.lastname@example.org.
After being received by our customer service, we will solve your problem as soon as possible.
RELX devices and RELX pods come with a One (1) year or Eighteen(18) months limited warranty¹ from the date of manufacture or purchase² from http://www.relxnow.com³ or from Authorized RELX Stores. A replacement device or pod will assume the remainder of the warranty period of the original device or pod.
One (1) year limited warranty¹: RELX Classic device and pods, RELX Alpha device and pods, RELX nano, RELX i device and pods, RELX nano2.
Eighteen(18) months limited warranty¹: RELX Infinity device and pods, RELX Essential device and pods.
The date of manufacture²: RELX Classic pod, RELX Alpha pod, RELX nano, RELX i pod, RELX nano2, RELX Infinity pod and RELX Essential pod.
The date of purchase²: RELX Classic device, RELX Alpha device, RELX i device, RELX Infinity device and RELX Essential device. This does not affect your statutory rights.
RELX understands your interest in knowing that your personal information will be secure. RELX is compliant with the Payment Card Industry Data Security Standard (PCI DSS) Certification and uses secure socket layer (SSL) technology to help keep your personal information safe.
Core to this mission is preventing the illegal sale of our products to anyone below the legal smoking age. To achieve this, RELX:
· Operates an in-house program in which retail staff are monitored to determine if they are adhering to applicable minimum age laws.
· Makes significant investments in product development and innovation aimed at preventing the use of our products by anyone below the legal smoking age.
Underage use of certain product categories remains a persistent problem, and at RELX we are committed to combating underage use of our product. While we have made great strides in our mission, we are continuously working on new approaches to address the issue more effectively. We welcome the opportunity to work with lawmakers, regulators and advocacy groups in pursuit of restricting our product to its intended users – adult smokers. Underage use prevention is among the company’s highest priorities.
You must be above the legal smoking age of your location to purchase RELX products from any of our retail channels. Our products are designed for adult smokers only. RELX and our channel partners are obliged to refuse sales of nicotine products to underaged consumers.
For RELX Nano 2, RELX Pod Pro/RELX Pod for Infinity/Essential, the shelf life is up to 18 months when stored unopened in a cool and dry place.